Web-based Responsible Beverage Service Training

描述(由申请人提供)：负责任的饮料服务实践已被证明是一种有效的干预措施，可防止顾客在现场酒类销售场所醉酒，并减少醉酒驾驶事件和相关撞车事件、发病率和死亡率。尽管如此，苏格兰皇家银行的做法，特别是服务器培训，由于缺乏明确的培训标准，以及培训工作和执行工作的不一致，尚未达到潜在的效果。此外，一次性服务器培训与其他在短时间内完成的培训一样，可能只会带来短期和临时性的好处。解决这些培训困难的一个办法是通过互联网提供苏格兰皇家银行的培训。这里提出了一个项目，将通过迭代网站设计研究，系统地开发一个互动服务器培训(IST)网站和一个负责任的饮料服务实施和后续网站(RBSIF)。IST将在新墨西哥州的四个社区实施，这些社区内的服务器将通过该网站接受培训。一旦经过培训，RBSIF网站将随着时间的推移向参与的房地开放，以促进管理层采用RBS做法，促使房地管理层支持RBS做法中的服务器，并为制定RBS做法的服务器提供持续支持。这些苏格兰皇家银行网站干预的效果将在两组随机现场试验中进行检验，其中新墨西哥州四个社区的60处场所将被随机接受苏格兰皇家银行网站干预，另外60处场所将接受州政府规定的标准服务器培训。将在测试前、测试后立即、6个月和12个月评估点对所有120个场所进行四波伪装成调查，其中受过训练的伪装成醉酒，然后要求提供酒精服务。拟议的项目对改善负责任的饮料服务实践的效果并推动其在全国范围内更广泛地采用具有重要意义。

DESCRIPTION (provided by applicant): Responsible Beverage Service practices have been shown to be an effective intervention in preventing patrons from becoming intoxicated in on-site alcohol sales establishments, and in reducing Driving While Intoxicated events and related crashes, morbidity and mortality. Nonetheless, RBS practices, and server training in particular, have not reached potential effectiveness because of a lack of clear training standards, and inconsistency in training efforts and implementation. Further, one-shot server training, like other training that is completed within a short period, runs the risk of having only short-term and temporary benefits. A solution to these training difficulties is to offer RBS training via the Internet. Proposed here is a project that will systematically develop an interactive server training (IST) website and a Responsible Beverage Service Implementation and Follow-up website (RBSIF) via iterative website design research. The IST will be implemented in four communities in New Mexico, and servers in premises in those communities will be trained via this website. Once trained, the RBSIF website will be made available to participating premises over time to promote the adoption of RBS practices by management, prompt premise management to support servers in RBS practices, and provide ongoing support for servers to enact RBS practices. The effects of these RBS website interventions will be examined within a two-group randomized field trial where 60 premises in the four New Mexico communities will be randomized to receive the RBS website interventions, and another 60 premises will receive the standard state-mandated server training. Four waves of pseudopatron surveys, where trained pseudopatrons feign intoxication and then request alcohol service, will be carried out across all 120 premises at pretest, immediate post-test, 6 month, and 12 month assessment points. The proposed project carries important implications for improving the effects of Responsible Beverage Service practices, and prompting their wider adoption nationwide.