Investigating Coomunication StrategyUsage of Higher Levels of CEFR

本文探讨了交际策略在国际商务中的应用。有人认为，在与来自不同文化背景的商务对手进行谈判时，使用特定的语言交际是必不可少的。本文的重点是如何系统地收集欧洲共同语言参考框架（CEFR）中用于商业沟通策略使用的高层感知的有效信息。本研究试图开发一份用于统计分析的问卷，命名为企业沟通策略清单（BCSI）。研究项目包括三个阶段，与商业专家的密集访谈，一个开放式问卷研究，以确定他们对谈判策略的总体看法，最后进行因素分析，以获得一个稳定的自我报告工具。BCSI包括八类商务沟通。

This paper explores communication strategy(CS)usage for international business. It has been argued that the use of specific CS is essential to negotiate with business counterparts from different cultural backgrounds. This paper focuses on how valid information about perception of higher-levels in the Common European Framework of Reference for Languages(CEFR)for strategy use during business communication can be gathered systematically. The study attempted to develop a questionnaire for statistical analysis, named the Business Communication Strategy Inventory(BCSI). The research project consisted of three stages, intensive interviews with business experts, an open-ended questionnaire study to identify their general perception of strategy for negotiation and a final factor analysis to obtain a stable self-reported instrument. The BCSI includes eight categories of business communication.