Structure Visualizing of Service Design Process

服务设计过程的结构可视化

• 批准号: 22615006
• 负责人: WATANABE Makoto
• 金额: $ 3万
• 依托单位: Chiba University
• 依托单位国家: 日本
• 项目类别: Grant-in-Aid for Scientific Research (C)
• 财政年份: 2010
• 资助国家: 日本
• 起止时间: 2010 至 2012
• 项目状态: 已结题
• 来源: https://kaken.nii.ac.jp/grant/KAKENHI-PROJECT-22615006/
• 关键词: デザイン学; サービスデザイン; デザインプロセス; デザイン方法論; デザイン; サービス; 方法論

Manufacturing industry in recent years, has undergone a transformation to provide products with the service. Design sector, has changed to allow for the development of this service. However, it is not clear how the design development that target devices in the past or are different. These problems are among the become apparent from the elucidation of the design process. In this study, to clarify the process of the service design for specific products, it was clarified processes service the entire design in the end. Products that target is a tablet PC and smartphone. We conducted a study to companies that deal with the two products, it was clarified service process design. By comparing the processes of the two products, it was revealed common processes to the service design. It was revealed that the loop structure at the planning stage, Share concept, executes design in advance from the equipment design, production and prototype, and fed back to the equipment design and the results are present.

近年来，制造业进行了一种转型，以提供服务。设计领域已更改为允许这项服务的开发。但是，尚不清楚过去针对设备或不同的设计开发如何。这些问题从设计过程的阐明中显而易见。在这项研究中，为了阐明特定产品的服务设计过程，最终澄清了整个设计的过程。目标的产品是平板电脑和智能手机。我们向处理两种产品的公司进行了一项研究，这是澄清的服务过程设计。通过比较这两种产品的过程，它被揭示了服务设计的共同过程。据透露，在计划阶段的循环结构，共享概念，从设备设计，生产和原型中提前执行设计，并馈回设备设计，结果存在。

项目成果

サービス・デザイン・プログラム

服务设计程序

• 发表时间: 2010
• 作者: 庄司友香子;赤沼勇人;飯田阿希奈;永幡幸司;渡邉誠
• 通讯作者: 渡邉誠

プロダクト・アンド・サービス・デザイン

产品和服务设计

• 发表时间: 2010
• 作者: 逢坂隆子;高鳥毛敏雄;黒田研二他;田中佐代子;西川潔;永幡幸司;森明子;小長井賀與;田中 佐代子;渡邉誠
• 通讯作者: 渡邉誠