Structure Visualizing of Service Design Process

近年来，制造业经历了向提供产品和服务的转型。设计部门，已经改变，以允许这项服务的发展。然而，目前还不清楚过去针对设备的设计开发有何不同。这些问题都是通过对设计过程的阐述而变得明显的。在本研究中，为了明确针对具体产品的服务设计流程，最终明确了服务于整个设计的流程。目标产品是平板电脑和智能手机。我们对处理这两种产品的公司进行了研究，明确了服务流程设计。通过对两个产品的流程进行比较，揭示了服务设计的共同流程。结果表明，环路结构在规划阶段，共享理念，从设备设计、生产、样机等环节提前执行设计，反馈到设备设计并给出结果。

Manufacturing industry in recent years, has undergone a transformation to provide products with the service. Design sector, has changed to allow for the development of this service. However, it is not clear how the design development that target devices in the past or are different. These problems are among the become apparent from the elucidation of the design process. In this study, to clarify the process of the service design for specific products, it was clarified processes service the entire design in the end. Products that target is a tablet PC and smartphone. We conducted a study to companies that deal with the two products, it was clarified service process design. By comparing the processes of the two products, it was revealed common processes to the service design. It was revealed that the loop structure at the planning stage, Share concept, executes design in advance from the equipment design, production and prototype, and fed back to the equipment design and the results are present.