Structure Visualizing of Service Design Process

制造业近年来经历了向提供产品与服务的转型。设计部门，已更改为允许开发此服务。然而，目前尚不清楚该设计开发的目标设备与过去或现在有何不同。这些问题从设计过程的阐述中变得明显。在本研究中，为了明确具体产品的服务设计过程，最后明确了服务的整个设计过程。目标产品是平板电脑和智能手机。我们对处理这两种产品的公司进行了研究，明确了服务流程设计。通过对两种产品流程的比较，揭示了服务设计的共性流程。结果表明，该循环结构在规划阶段，共享概念，从设备设计、生产和样机开始提前执行设计，并反馈到设备设计并呈现结果。

Manufacturing industry in recent years, has undergone a transformation to provide products with the service. Design sector, has changed to allow for the development of this service. However, it is not clear how the design development that target devices in the past or are different. These problems are among the become apparent from the elucidation of the design process. In this study, to clarify the process of the service design for specific products, it was clarified processes service the entire design in the end. Products that target is a tablet PC and smartphone. We conducted a study to companies that deal with the two products, it was clarified service process design. By comparing the processes of the two products, it was revealed common processes to the service design. It was revealed that the loop structure at the planning stage, Share concept, executes design in advance from the equipment design, production and prototype, and fed back to the equipment design and the results are present.