Structure Visualizing of Service Design Process

服务设计过程的结构可视化

• 批准号: 22615006
• 负责人: WATANABE Makoto
• 金额: $ 3万
• 依托单位: Chiba University
• 依托单位国家: 日本
• 项目类别: Grant-in-Aid for Scientific Research (C)
• 财政年份: 2010
• 资助国家: 日本
• 起止时间: 2010 至 2012
• 项目状态: 已结题
• 来源: https://kaken.nii.ac.jp/grant/KAKENHI-PROJECT-22615006/
• 关键词: デザイン学; サービスデザイン; デザインプロセス; デザイン方法論; デザイン; サービス; 方法論

Manufacturing industry in recent years, has undergone a transformation to provide products with the service. Design sector, has changed to allow for the development of this service. However, it is not clear how the design development that target devices in the past or are different. These problems are among the become apparent from the elucidation of the design process. In this study, to clarify the process of the service design for specific products, it was clarified processes service the entire design in the end. Products that target is a tablet PC and smartphone. We conducted a study to companies that deal with the two products, it was clarified service process design. By comparing the processes of the two products, it was revealed common processes to the service design. It was revealed that the loop structure at the planning stage, Share concept, executes design in advance from the equipment design, production and prototype, and fed back to the equipment design and the results are present.

制造业近年来经历了向提供产品与服务的转变。设计部门，已经改变，以允许这项服务的发展。然而，目前尚不清楚该目标设备的设计开发如何与过去不同。这些问题在设计过程的阐述中变得明显。本研究针对具体产品的服务设计过程进行了明确，最终明确了整个设计的服务流程。目标产品是平板电脑和智能手机。我们对经营这两种产品的公司进行了研究，明确了服务流程设计。通过比较两种产品的流程，揭示了服务设计的共同流程。揭示了规划阶段的循环结构、共享概念、从设备设计、生产到样机提前执行设计，并反馈到设备设计并呈现结果。

项目成果

サービス・デザイン・プログラム

服务设计程序

• 发表时间: 2010
• 作者: 庄司友香子;赤沼勇人;飯田阿希奈;永幡幸司;渡邉誠
• 通讯作者: 渡邉誠

プロダクト・アンド・サービス・デザイン

产品和服务设计

• 发表时间: 2010
• 作者: 逢坂隆子;高鳥毛敏雄;黒田研二他;田中佐代子;西川潔;永幡幸司;森明子;小長井賀與;田中 佐代子;渡邉誠
• 通讯作者: 渡邉誠