Ticket Sales Automation using artificial intelligence

技术进步改变了消费者购买服务和产品的方式。从实体门票和在家打印到完全数字化的移动售票体验，这是一个重大转变。Seat Giant Inc.是安大略省的一家公司，在加拿大销售每一场大型体育赛事和演唱会的门票。他们是这一行业中唯一一家销售大型体育赛事和音乐会门票的加拿大公司。他们已经通过提供最具竞争力的价格购买家庭活动和音乐会的门票，影响了加拿大市场。他们将流程的各个部分外包出去。他们目前拥有一个功能最少的网站，并与第三方API集成。在这个项目中，达勒姆学院将开发一个新的数据库和API服务器来托管他们的后端，并将第三方集成到新创建的API服务器中。该网站将重新创建，这将是移动兼容，并集成新的API和数据库。除此之外，DC将实施人工智能，更具体地说是推荐系统，根据用户的购买和兴趣习惯推荐活动和门票。这将为他们提供以用户为中心的个性化建议，从而获得更大的收入来源，从而获得竞争优势。

Technological advancements have changed the way consumers buy services and products. There is a significant shift from physical tickets and at-home printing to a fully digitized mobile ticketing experience. Seat Giant Inc., an Ontario company, sells event tickets to every major sporting event and concert in Canada. They are the only Canadian company in this business that sells tickets to major sporting events and concerts. They have already impacted the Canadian market by offering the most competitive pricing to buy tickets for family events and concerts. They outsource various portions of their processes. They currently have a website with minimal functionalities and integrations with third party APIs. In this project, Durham College will develop a new database and API server to host their back-end and integrate third parties into the newly created API server. The website will be recreated which will be mobile compatible and integrate new API and database. In addition to this DC will be implementing AI, more specifically Recommender Systems, to recommend events and tickets based on user purchase and interest habits. This will give them a competitive advantage by offering user-centric, personalized suggestions for a larger revenue stream.